TACP

Transparency and Accountability in Child Protection

Questions and Answers

What is child abuse?

Child abuse includes physical, emotional, and sexual harm, as well as neglect. It refers to any action or lack of action by a caregiver or other adult that causes harm or risk of harm to a child’s wellbeing or development.

What should I do if a child discloses abuse to me?

Stay calm and listen carefully. Believe the child and reassure them they are not at fault. Do not promise secrecy. Report the disclosure immediately to the appropriate authorities or through our website’s reporting system.

Can I be sued if I report suspected abuse?

No. South African law protects anyone who reports child abuse in good faith. You are acting in the child’s best interests and are legally safeguarded from retaliation.

How do I know if a child is at risk?

Look for signs such as unexplained injuries, changes in behaviour, fearfulness, withdrawal, poor hygiene, or sudden changes in school performance. Trust your instincts and report concerns promptly.

Who can I contact for help?

You can reach out to social workers, child protection organizations, police, or report directly through our website’s Report a Case page. Emergency services should be contacted if the child is in immediate danger.

What happens after I report a case?

Reports are reviewed by trained staff and referred to social workers or relevant agencies. Investigations may be conducted, and protective measures put in place to ensure the child’s safety. Our volunteers may assist with follow-up where possible.

How can I support a child who has experienced abuse?

Provide a safe, stable, and loving environment. Encourage the child to express feelings without judgment. Seek professional counseling and therapy for the child and family as needed.